Consumer Product Enquiries and Concerns

We are happy to help you with your product enquiry.

Please fill out this form and we will be in contact with you soon!

Comments, concerns and compliments are welcome. If you have a product complaint, check the “Furlani product concern” button under “Enquiry type”.

Please hold on to the packaging. We’ll require the UPC, Best Before date and timestamp to accurately identify your product.

For concerns regarding two or more products, we will also require proof of purchase i.e., a copy of your store receipt.

*All fields are required to be filled out, otherwise the form will not submit

First Name(Required)

Last Name(Required)

Email(Required)

Phone(Required)

Address(Required)

Street Address City State / Province / Region ZIP / Postal Code Country

Enquiry Type(Required)

Furlani general question or comment

Furlani product concern

Product Brand(Required)

Product Name(Required)

Product Type(Required)

UPC(Required)

Product's Best Before Date & Production Codes:(Required)

These codes are found on the side or front of box or on the bag.
Examples:
Best Before 02/21/22 3 01:53:07
Best Before 02/21/22 20 W2 135 17:24:00
Best By May 19/21 F1400 05:00

Store Name

Store Location(Required)

Comments or Questions(Required)

Do you have a photo or video?

Yes

Upload your photo or video(Required)

Max. file size: 50 MB.

Your privacy is important to us. The information you provide will be used to respond to your enquiry, comment, or feedback.

RECEIPT UPLOAD HELP

Furlani purchase receipt photo (or scan) must include the entire receipt from top to bottom, including all four (4) corners. For longer receipts, take pictures in sections and attach each image.

Entire original store receipt must show the following:

Store name and location.
Furlani product purchase date and time.
Furlani product name.
Furlani product purchase price.

PHOTO TIPS:

Place your original receipt on a flat surface.

If your receipt is from a webpage, save the entire webpage as a PDF and upload it.

Upload photos or files in JPG, JPEG, GIF, PNG, or PDF format.

Files must be under 5 MB.

Blurry or unreadable images will be rejected.